MOST FREQUENTLY ASKED QUESTIONS

Whether you are a buyer or seller, we have put together a list of FAQs that should hopefully answer any of your questions. Remember, we are only a phone call away so if you need to ask any further questions, please do not hesitate to contact us on 0800 612 9160

  • How can I be sure I will get the best price for my house?

    We will always work with our seller’s best interests and do our utmost to achieve maximum value when negotiating your property sale in the quickest possible time frame.

  • OK, so I want to put my house on the market with Excel Estate Agency, what’s the next step?

    Call us on 0800 612 9160 and speak to our friendly team who will go through the process with you and explain the next steps.

  • Why are you different to my local agent?

    Getting you a quick sale at the very best price is our priority. We are 100% focused on achieving a successful speedy completion for our sellers. Excel Estate Agency offer a service that appeals to sellers who require a smooth, hassle free sale as quickly as possible.

    Our service is unique and with our market-leading sales process and dedicated Completion Team, we’re confident that our service will be the best option for you. Our 24/7 enquiry line and our huge marketing coverage nationwide are just some of the reasons that our sellers choose us.

  • How quickly can I sell my house?

    We have been known to sell houses instantly! However most property sales take an average of 14 – 21 days.

  • How can you sell my house so quickly?

    We have an unrivalled advertising budget that ensures your property is featured on all the major property websites with over 60 million house buyer searches a month. We deal only with buyers who have the finances in place and are in a position to proceed with the purchase.

  • Are there any upfront fees?

    No, we do not charge any fees upfront for valuing your property or for marketing your property. If you don’t already have an Energy Performance Certificate (EPC) we will arrange this for you. You can pay for this upfront or upon completion, dependent on your circumstances.

  • Who arranges the viewings?

    All enquiries and requests for viewings are managed by us. We will ensure that anyone viewing the property meets our buyer criteria. Once we’re happy that the criteria has been met, we will arrange a viewing appointment at a date and time convenient with both buyer and seller.

    Once the viewing has been carried out, we will obtain any relevant feedback and report back to you as soon as possible.

  • How do you advertise the property?

    You will see your property on all of the major websites that promote property for sale. We have huge nationwide coverage.

    All of our properties are advertised on the well known internet portals and if requested, a distinctive sales board will be put up at the property to attract local interest. We also work alongside networks of property investors who are attracted to realistically priced property which immediately available.

    Property details are also available from our website 24/7 and are routinely sent to buyers who we know have registered interest in property fitting their criteria.

  • Who deals with the offers on my property?

    All negotiations will be handled by our dedicated team of advisors on your behalf. You will be kept updated and informed throughout the whole process by phone and also in writing. We will always seek confirmation from you regarding any suitable offers made.

  • What happens when I accept an offer?

    Once you accept an offer we will liaise with a solicitor who will then contact you directly to take instructions from you in writing.

    Our specialist Completions Team will manage the entire process for you from beginning to completion in the fastest timescale possible.

  • Do I need an EPC?

    Yes, to market any property in the UK you need a valid Energy Performance Certificate (EPC).

  • Are you regulated?

    We are regulated by the Property Ombudsman approved by the OFT.

  • How do I register my interest in a property?

    If you find a property you’re interested in, you can call on 0800 612 9160 and speak with a sales advisor who will be happy to discuss the property in more detail with yourself.

  • How do I put an offer on a property?

    It’s simple! Advise us about the price you are willing to offer and we will contact the vendor to negotiate on your behalf.

  • Can I view the property?

    Yes, we will arrange an appointment when you are able to view the property.

  • How long does it take to complete?

    Typically our sellers are looking for a sale to complete in approximately six weeks from agreeing the actual sale. Most sellers are flexible as long as you are making good progress and your solicitor keeps us informed.

Call us for free: 0800 612 9160
& find out how we could help you FIND YOUR DREAM property.

We can help, whatever the property, anywhere in England and Wales.